Imperial Salon and Day Spa stafford va
This was the worst hair cut service I have ever had. I came the very first Grand Opening Day for full hair cut (wash, cut, style dray). I asked lady for experienced stylist. His name was Michael. He introduced himself that he is from Vietnam and worked in Washington DC. I asked him to change my stile to something new. When we checked my hair he was very rough, pulled my hair very hard. I felt very uncomfortable. Then he washed my hair. That was even more painful. I start getting headache. I did’t want to say anything because I did’t want to look rude the very first Grand Opening day and decided to wait till the end for that beautiful change in my hear style he promised. I noticed that he is not doing much, just cutting the end of my hear. Additionally to that he drooped his tools 4-or 5 times. It was no change at all. This was most expensive hair wash and dry, even with discount. When front desk lady asked me if I want to schedule my next appointment I said no and told what happened. I was so upset, my head was heart and I came home. I decided to call back to discuss about my charge. lady told me that they don’t want to lose me as a customer and manager will call me back. I didn’t get a call from manager. I already told my friends who was planning to go here and they were very thankful that I saved their time.